Lessons from Building an AI Chatbot That Actually Qualifies Leads
We built an AI-powered qualification chatbot for a client using ManyChat and Azure OpenAI. Here are the seven biggest lessons we learned about replacing forms with conversational AI.
What to Look For in a Managed IT Provider (And What Separates Good Ones from the rest)
Every managed IT provider (including us) will tell you they are the best. Here is what to actually look for, based on 10 years of running an MSP on the Gold Coast.
How Hackers Break MFA-Enabled Microsoft 365 Accounts
How hackers bypass MFA on Microsoft 365 using Evilginx to steal session cookies, and how to prevent it.