Security awareness training on the Gold Coast
ISO 27001 certified- for Modern Work
Set-and-forget training doesn’t change behaviour
Business owners often tell us their last provider’s security training was a link to an online course. No context, no reason it mattered and no way to know if anyone finished it. Some staff said the links looked so much like phishing that they were afraid to click them.
Nobody had explained the Privacy Act, what directors are responsible for or what happens after a breach. That kind of training ticks a box. Real security awareness is active, simulated and measured, and backed by a team that explains why it matters.
| Set-and-forget | Managed by GCIT |
|---|---|
| Generic training links with no context | Phishing simulations that reflect the attacks your industry sees |
| No way to know who completed it | Completion tracking and a risk score for every user |
| No explanation of why it matters | A leadership briefing on obligations, risks and results |
| A once-a-year checkbox | Training through the year, with regular campaigns and reports |
Managed security awareness through Huntress
Simulations
Phishing simulations
Realistic phishing emails sent to your team on a regular schedule, based on current attacks: QR code phishing, fake Microsoft sign-in pages, invoice fraud and AI-written messages. Anyone who clicks goes straight to short training on what they missed.
- Current attack templates
- Training on click
Training
Short training modules
Focused courses on spotting phishing, passwords, safe browsing, social engineering and reporting anything suspicious. Courses are assigned from simulation results, so the people who need more help get more training.
- Assigned automatically
- Online, any location
Risk scores
A risk score for every user
Each person gets a score from their simulation results, training completion and click behaviour over time. Leadership can see which teams or people carry the most risk and where to focus.
- Per-user scores
- Team view
Reporting
Reports for management
Regular reports on campaign results, click rates, training completion and risk trends. They show due diligence for insurance renewals, compliance audits and board reporting.
- Click rates
- Completion
Compliance
Evidence for audits and insurers
Awareness training is a control in ISO 27001 (Annex A 6.3), and cyber insurers increasingly ask for it. The training records give you the evidence for audits and renewals.
- ISO 27001
- Cyber insurance
The attacks that get past technical controls
Invoice fraud
The Australian Cyber Security Centre describes invoice fraud where criminals take over a supplier’s mailbox, edit the bank details on real invoices and send them on. Attackers often add hidden forwarding rules to keep watching the conversation after the password is changed. A phone call to a number you already know, before paying new bank details, stops it.
Fake sign-in pages that get past multi-factor sign-in
A phishing email sends the user to a convincing Microsoft 365 sign-in page. They enter their password and multi-factor code, and the attacker uses both to get into the real account. We saw this with an Evilginx attack the Huntress SOC flagged.
QR code phishing
Attackers put QR codes in emails or printed material. Scanning the code with a phone skips the email security on the computer, and opens a fake sign-in page on a device with no business protections.
Our simulations copy these patterns so your team learns to spot them before they meet the real thing. Over time, fewer people click, more people report and your business builds real resilience, not just a compliance checkbox.
Security awareness training is not an add-on
Every GCIT managed service plan includes phishing simulations, training modules and reporting. You don’t buy it separately. Training works best as one layer among several, alongside endpoint protection, email security, identity management and incident response.
If someone clicks a simulation, they get training straight away. If someone clicks a real phishing email, our managed cybersecurity stack is there to catch it.
When a real phishing email gets through
- 1
Huntress detects the compromise.
- 2
Conditional Access blocks the unusual sign-in.
- 3
Our team fixes the account and checks what was accessed.
Preparing for the Essential Eight, ISO 27001 or a cyber insurance renewal? The training reports document your awareness programme.
Fixes our team wrote
- What to do if you clicked a phishing linkThe first steps after a click, and how to check your account is safe.
- How to detect a breach in Microsoft 365The sign-in, inbox rule and sent mail checks that show an account has been compromised.
- ThreatLocker blocked an app? How to request approvalWhat to do when application control stops an app you need.
- Microsoft 365 offboarding checklist, done safelyLock a leaver out in the safe order, so an old account can’t be used against you.
Rated 5.0 on Google from 166 reviews
As at October 2026
The Gold Coast’s highest-rated MSP on Google. 166 reviews, more than any other Gold Coast managed IT provider rated 5.0.
Security awareness training questions
Reviewed by Elliot Munro, CISO at GCIT and Microsoft Certified: Cybersecurity Architect Expert.