GCIT provides Hospitality and Tourism IT Support on the Gold Coast, built for venues where downtime directly impacts guests, staff, and revenue. We keep your booking, check-in/check-out, billing and payroll systems running smoothly with proactive managed services and fast, practical support.
With security-first management of Microsoft 365, devices and user access, we help you reduce risk while keeping front-of-house operations moving.
I have been using GCIT for over 5 years and they are the epitome of first class service. For absolutely no reason, I feel compelled to tell others about them because they are just that good. If you need IT support you will not be disappointed.
Allswell Communities
How do I prevent staff from accidentally sending personal information outside the organisation?
How do I stop phishing emails?
We support the hospitality applications you rely on every day, and liaise with vendors to resolve issues quickly when escalation is needed.
We protect staff accounts and sensitive guest information with layered security across email, identity, devices and data.
We enable secure access for managers and teams working across multiple sites, from home, or on the move, without exposing sensitive data.
Need an IT team that understands the systems you use to run service, and can work directly with your software vendors when something goes wrong?
GCIT supports common hospitality platforms and keeps your environment stable, secure and easy for staff to use, so issues don’t become guest-facing problems.
GCIT have experience providing Hospitality and Tourism IT support for your team’s apps and services.
Enhanced cybersecurity for in-house, mobile and work-from-home arrangements
Hospitality and tourism businesses handle large volumes of personal data, process payments, and often rely on casual or seasonal staff, which increases the risk of account compromise and accidental data exposure.
We reduce risk with practical, managed security controls that protect Microsoft 365, devices and user access, plus monitoring for suspicious behaviour so you can respond quickly before a small incident becomes a major disruption.
We can help keep your team connected and data protected by:
Whether you manage one venue or multiple sites, your team needs secure access to rosters, documents, and operational systems from anywhere.
We implement modern Microsoft 365 collaboration and secure file access so managers and teams can stay productive without putting customer data at risk.
As a Microsoft partner, we implement secure, reliable tools that just work.
We help your team collaborate and implement best practice security measures. Alongside our 5 star IT support, we protect and support your IT environment
in five key areas. These five areas are scored against best-practice recommendations by Microsoft and your score in each category contributes to your Microsoft Secure Score.
Each month we provide you with a report on your Microsoft Secure Score and the measures we’ve taken to improve your security posture.
On average, our clients’ Microsoft Secure Scores are twice as high as the global average.
Our layered security tools protect your computers and mobile devices from unauthorised access and control. We apply policies to devices that hold your company data to ensure it’s encrypted and can be wiped when necessary.
We apply controls to monitor and protect your data from unauthorised access or deletion. Sensitive data types can be prevented from leaving the organisation via insecure methods, and suspicious behaviours are highlighted and investigated.
We secure your accounts against compromise using multi-factor authentication, single-sign on and conditional access. This ensures that your data can only be accessed by the right people on the right devices.
We actively monitor your servers and network infrastructure for anomalies. We keep your operating systems, core applications and network devices patched and up to date so your business stays productive and protected.
We secure your productivity apps with Microsoft Cloud App Security. Monitoring for access by infrequent countries, impossible travel activities and unusual sign in properties.
Our 5 star support team provides expert service, advice and end-user security training. Our quarterly IT strategy reviews help you stay on top of issues and learn how best to utilise your technology.
