Every unmanaged device is an open door.

We handle the full device lifecycle – procurement, security, management, and retirement – so your team stays productive and your business stays protected.

Local expertise. Internationally recognised.

GCIT - ISO 27001 Certified
GCIT - ISO 9001 Certified
GCIT - ISO 14001 Certified
GCIT Microsoft Solutions Partner badge
Harry Morris — GCIT team member

THE RISK

The businesses that ignore device management are the ones that get breached.

Unpatched laptops, missing security controls, and untracked hardware are the gaps attackers walk through. Most businesses don’t realise how exposed they are until something goes wrong. Proper device management isn’t just IT housekeeping – it’s your first line of defence.

46%

of cyber incidents affecting Australian businesses in 2023-24 involved compromised devices or credentials (ACSC Annual Cyber Threat Report).

GCIT team at green wall

Not sure your devices are actually secure? Most businesses aren't.

Between outdated operating systems, missing patches, and personal devices connected to company data, there’s usually more risk than people realise. We help you find the gaps and close them, without disrupting your team.

We make device security practical, not painful.

Already managing devices internally? We can help you do it better.

Whether you have an internal IT person or you’re handling it yourself, we can help you reach full compliance, better visibility, and less day-to-day stress. We work alongside existing teams or take full ownership.

Talk to us about co-managed device support.

HOW WE HELP

Our approach to device management

We focus on security, compliance, and lifecycle – not just procurement.

Procure and deploy

We supply, configure, and ship devices ready to go. Zero-touch provisioning through Microsoft Intune means your team member opens their laptop and starts working, securely, from day one.

Secure and manage

Every device is hardened with Microsoft security baselines, enrolled in Defender for Endpoint, patched to 100%, and monitored continuously. We don't leave gaps.

Report and comply

Monthly reports cover patch compliance, device health, Secure Score, and asset status. Built for compliance evidence, whether it's an insurer, auditor, or board.

GCIT team coding

100%

patch compliance maintained across managed endpoints, meeting the Australian Cyber Security Centre’s Essential Eight and SMB1001 requirements.

Our managed customers maintain Microsoft Secure Scores nearly 2x the global average. That’s verified in every customer’s Microsoft 365 dashboard, not just a marketing number. It means their devices, identities, and data are significantly more protected than most businesses in their industry.

GETTING STARTED

What does working with GCIT look like?

We start with a device audit. We review your current hardware, security posture, and compliance gaps, then map out a clear path forward. Most businesses see their first improvements within weeks, not months.

Yes. We enrol your existing Windows and Mac devices into our management platform (Microsoft Intune) and bring them up to our security baselines. We don’t require you to buy new hardware unless a device genuinely can’t be secured – for example, if it’s running an end-of-life operating system.

Absolutely. Many of our clients have an internal IT person or small team. We handle the security, compliance, and device management layer so they can focus on the business. It’s called co-managed IT and it works really well for growing businesses.

We've been managing devices and securing businesses for more than 15 years.

From laptops and desktops to servers and networking equipment, we manage the full lifecycle. Every device we touch is procured competitively, configured securely, patched completely, and tracked in a live asset register. When it’s time to retire a device, we wipe it and dispose of it responsibly.

Secure devices. Secure business.

Elliot Munro with Microsoft certified partner plaque

CAPABILITIES

What we deliver: full lifecycle device management built for compliance

Hardware Procurement and HaaS

  • ✓ Business-grade devices matched to your needs
  • ✓ Competitive pricing with transparent quoting
  • ✓ Hardware-as-a-Service (monthly plans with support and replacements)
  • ✓ Pre-configured for security before delivery

Device Security and Compliance

  • ✓ Microsoft Intune enrolment and policy enforcement
  • ✓ Defender for Endpoint with EDR and Attack Surface Reduction
  • ✓ Security baselines aligned to Essential Eight and CIS Controls
  • ✓ Conditional Access policies for untrusted locations

Lifecycle Management

  • ✓ Zero-touch provisioning for new starters
  • ✓ Live asset registers (device, user, location, status)
  • ✓ Remote lock and wipe for lost or stolen devices
  • ✓ Secure decommission and disposal at end of life

Monitoring and Reporting

  • ✓ Continuous device health and patch monitoring
  • ✓ Monthly compliance reports (Secure Score, patch status, inventory)
  • ✓ Compliance evidence for insurers, auditors, and boards
  • ✓ Proactive alerting on security drift

CREDENTIALS

Your Gold Coast device management team

Choosing the right partner for device management is about trust. You need a team that understands security, compliance, and the reality of running a business. GCIT has been doing this on the Gold Coast for more than 15 years, and we’re the only local MSP certified to ISO 27001, 9001, and 14001.

Local expertise. Internationally recognised.

GCIT team at Gold Coast office

PROOF

Real results from real businesses.

Professionals Real Estate Group

CLIENT TESTIMONIAL

“GCIT has made it so much easier to manage devices across our remote and office-based teams. Everything arrives secure and ready to go, and the monthly reports give us visibility and peace of mind.”
Professionals Real Estate Group logo

Microsoft Secure Score

VERIFIED METRIC

Our managed customers maintain Microsoft Secure Scores nearly 2x the global average. Every score is independently verifiable in the customer’s own Microsoft 365 dashboard.
GCIT Microsoft Solutions Partner badge

Endpoint Patch Compliance

VERIFIED METRIC

100% patch compliance maintained across managed endpoints. Every device is kept up to date with operating system and application patches, meeting Essential Eight and SMB1001 requirements.
GCIT - ISO 27001 Certified

HOW IT WORKS

From audit to fully managed in four steps.

Reliable delivery, security by default.

Our team has managed enough devices over the last fifteen years to know that the right process makes the difference. Every engagement follows a structured path from audit to full management, with security built in at every step.

How we deliver device management projects

1. Audit and Plan

We assess your current devices, identify security gaps, and map a clear path to full compliance. You get a complete picture of where you stand.

2. Procure and Provision

Devices are sourced competitively, pre-configured with security baselines, and shipped ready to work. Zero-touch deployment through Microsoft Intune.

3. Manage and Protect

Ongoing patching, monitoring, threat protection, and support for every enrolled device. 100% patch compliance, Defender for Endpoint, and proactive alerting.

4. Report and Retire

Monthly compliance reports for your board, insurer, or auditor. Secure wipe and responsible disposal at end of life. Asset register always current.

Common questions about device management

Device management can seem complex. Here are common questions we hear from Gold Coast businesses.

Yes. Our Hardware-as-a-Service (HaaS) model gives you business-grade devices on a predictable monthly fee. It includes support, replacements, and upgrades, so you’re never stuck with aging hardware or unexpected capital costs.

We can remotely lock and wipe any enrolled device immediately. Because every device is managed through Microsoft Intune, we can revoke access, wipe company data, and update your asset register within minutes of being notified.

Yes. We provide monthly reports covering patch compliance, Microsoft Secure Score, device inventory, and security posture. These are designed to be handed directly to insurers, auditors, or board members as compliance evidence.

Yes. We manage macOS devices through Apple Business Manager and Microsoft Intune, applying the same security policies and compliance monitoring as Windows devices. We require the latest supported macOS versions to maintain security.

That’s common. Our co-managed model means we handle device security, compliance, and lifecycle management while your internal team focuses on day-to-day support and business-specific IT. We work with them, not around them.

We handle secure device retirement, including certified data wiping and responsible hardware disposal in line with our ISO 14001 environmental management certification. Your asset register is updated, and you receive documentation for compliance records.

Not sure if your devices are secure?

Let's find out. Book a free device audit.

Ready to secure and simplify your IT? Talk to a GCIT expert today.