A structured session to explore how AI can capture, score and act on the conversations your business is already having.
Book This WorkshopRecordings sit in folders. Notes live in one person's head. Action items get forgotten. The Conversational Intelligence Workshop is designed to show you what happens when every conversation is transcribed, scored against your own criteria, and turned into structured actions your whole team can use.
A 90-minute workshop delivered in person or remote. Walk away with a custom rubric and a clear implementation plan.
Book This WorkshopYour investment counts
If this workshop leads to a project with GCIT, the full $695 fee is deducted from the project cost.
We focus on your specific conversations, your team structure, and the outcomes that matter to your business.
We map your current meeting types, recording capabilities and team structure. We identify which conversations contain the most valuable intelligence for your business.
Together we define the scoring criteria that matter to you — BANT for sales, compliance markers for regulated industries, service quality indicators, or anything relevant to your operations.
We demonstrate the full pipeline: recording, transcription, AI analysis, scoring pages, action items and notifications. You see exactly how it works with real examples.
We review your current Microsoft 365 environment and identify what is already in place and what needs to be configured for conversational intelligence.
You leave with a clear plan covering technical setup, team onboarding, governance requirements and timeline.
A little preparation goes a long way. Here are some things to think about before the session.
Think about your conversations. Which meetings matter most — sales calls, account reviews, internal standups, customer support? Consider which ones contain intelligence that currently gets lost.
Bring the right people. Decision makers, team leads and anyone who manages customer relationships. The more context in the room, the more useful the session.
Know your stack. What Microsoft 365 licensing does your business have? Do you already record meetings? Understanding your current setup helps us design the right pipeline.
A rubric designed specifically for your business conversations, ready to be deployed.
A full summary of the discussion, key decisions and recommendations from the session.
Technical requirements, timeline, team onboarding plan and clear next steps.
A recording of the pipeline in action so your team can see exactly what CI looks like.
Fill in your details below and we will be in touch to confirm your booking.
