IT that keeps up with tax time
An accounting firm cannot afford downtime around BAS deadlines and end of financial year lodgements. Thiel Partners needed its staff to work securely from the office or from home, with client financial data kept safe.
Thiel Partners has worked with us for more than 10 years. Its staff work on cloud-hosted desktops that run on dedicated Remote Desktop servers we manage, so they get the same workspace in the office or at home.
Microsoft 365, including Microsoft Copilot, runs alongside the hosted desktops, and we look after the hardware, backups and security around them.
Service events are the support requests, automated patches, security checks and maintenance tasks logged as tickets in our ConnectWise service desk for this client, across every board, since they joined. Counted on 15 October 2026 and rounded down.