IT off the practice manager’s plate
Harmony Health Medical Centre is a general practice in Currumbin Waters. Patient records, referrals and scripts all depend on technology that has to work during every clinic session.
Harmony Health joined GCIT in 2021 to take IT off the practice manager’s plate. Since June 2021 the practice has been on our Premium managed IT agreement, covering monitoring, patching, security and day-to-day support.
When Harmony Health Medical Centre needed new workstations, our team handled the rollout from purchase to set-up without disrupting a single clinic session.
Service events are the support requests, automated patches, security checks and maintenance tasks logged as tickets in our ConnectWise service desk for this client, across every board, since they joined. Counted on 15 October 2026 and rounded down.