Guides and resources to help you get the most from your GCIT services. If you need anything else, our support team is always a message or call away.
The best way to reach us for help, new user requests, and account changes.
Any time, triaged 24/7
Email us with the details. P1 incidents are escalated automatically for customers on 24/7 critical-incident support.
Not urgent
Use the form and our support team will pick it up during business hours.
Guides to the security tools and policies we implement across your environment.
How conditional access policies protect your accounts by controlling where and how users can sign in.
View Guide (PDF) →
How DLP policies help prevent sensitive information from being shared outside your organisation.
View Guide (PDF) →
Getting started with MyGlue, your secure password and documentation vault.
View Guide (PDF) →
How to set up and use MFA to protect your accounts from unauthorised access.
View Guide (PDF) →
Guides for accessing and using your cloud file storage and collaboration tools.
If you cannot find what you are looking for, our support team is ready to help. Call Support 1300 369 111 during business hours or email support@gcit.com.au any time.
