Meet Belle, three weeks on the GCIT service team

After three weeks on the GCIT service desk, our AI coworker Belle has closed 631 tickets, displaced the dispatch team's triage workload, dropped average first response time by 80% and....
Belle, GCIT's AI agent. A minimalist bell logo in GCIT teal and navy.

Recent Posts

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Christmas Dropoffs | GCIT Client Holiday Deliveries 2025

We’re spreading a little Christmas cheer with our GCIT Christmas Dropoffs!🎄🎁 As part of our annual holiday tradition, Harry and

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The Gold Coast team wrap up the year at the GCIT Christmas Party!

The Gold Coast team came together for a lovely afternoon hitting a few off the top floor at Top Golf

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GCIT at Gold Coast Business Excellence Awards 2025

We’re in our unbothered runner-up era. Big congratulations to our friends at BITS Technology Group – thanks for a great

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GCIT Goes to Manila Philippines – Team Trip Highlights 2025

Just got back from an incredible week in Manila with the GCIT team! We met some of our teammates in

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GCIT Wins May Award for IT & Digital Business at the Gold Coast Business Excellence Awards

We’re excited to share that GCIT has taken out the May 2025 IT & Digital Business Award at the first

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Firefighters and Baby Animals Visit GCIT Office

We’re lucky enough to share a building with the team behind the iconic Australian Firefighters Calendar – yes, that one.

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