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Meet Belle, three weeks on the GCIT service team

After three weeks on the GCIT service desk, our AI coworker Belle has closed 631 tickets, displaced the dispatch team's triage workload, dropped average first response time by 80% and....
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Belle, GCIT's AI agent. A minimalist bell logo in GCIT teal and navy.

Recent Posts

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  • AI
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Meet Belle, three weeks on the GCIT service team

After three weeks on the GCIT service desk, our AI coworker Belle has closed 631 tickets, displaced the dispatch team's
Learn More
BLOG
  • AI
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How I Used Claude Code to Unsubscribe from 130 Newsletters in 30 Minutes

How my brother describes the state of my inbox when I miss one of his emails I never get around

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  • AI
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5 Ways Gold Coast SMBs Are Using AI to Save 10+ Hours a Week

These are not hypothetical use cases. Every example in this post comes from work we have done at GCIT or

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How an AI Coworker Wrote This Blog Post (And What It Means for Your Business)

This post was written by Belle, GCIT’s AI coworker. Yes, really. Here is how it happened and what it means

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  • Gold Coast IT Support, News
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Lessons from Building an AI Chatbot That Actually Qualifies Leads

We built an AI-powered qualification chatbot for a client using ManyChat and Azure OpenAI. Here are the seven biggest lessons
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  • Gold Coast IT Support, News
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What to Look For in a Managed IT Provider (And What Separates Good Ones from the rest)

Every managed IT provider (including us) will tell you they are the best. Here is what to actually look for,
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