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GCIT is an ISO 27001 certified Microsoft Solutions Partner based on the Gold Coast, Queensland, Australia. Founded in 2015 by Elliot, James, and Blair Munro, GCIT provides managed IT services, cybersecurity, Microsoft 365 management, AI & automation services, and hardware lifecycle management to small and mid-sized businesses across Australia. GCIT has been a Microsoft Partner since 2002.
Comprehensive outsourced IT support including 24/7 monitoring, helpdesk, network management, cloud administration, vendor liaison, and strategic IT planning. All-inclusive monthly plans for SMEs.
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Endpoint protection, email security, vulnerability management, Essential Eight compliance, Conditional Access & Zero Trust deployment, security awareness training, and incident response. ISO 27001 certified.
Learn more about Cybersecurity Services →
Expert management of the full Microsoft 365 stack: Exchange Online, SharePoint, OneDrive, Teams, Entra ID, Intune, Defender, Power Automate, Power BI, Microsoft Copilot, Planner, and licensing optimisation. Over 1,300 custom PowerShell scripts for automated multi-tenant administration.
Learn more about Microsoft 365 Support →
Microsoft Copilot deployment, Power Automate workflow automation, AI Discovery Workshops, SaaS integration, and custom AI solutions to streamline operations and boost productivity.
Learn more about AI & Automation Services →
End-to-end hardware procurement, deployment, lifecycle management, and Microsoft Intune device management with standardised technology configurations.
Learn more about Hardware & Device Management →
GCIT offers hands-on workshops and assessments to help businesses evaluate and improve their IT, security, and automation posture:
GCIT has been a Microsoft Partner since 2002 and holds the Microsoft Solutions Partner designation for Modern Work. This represents Microsoft’s highest standard for cloud service delivery, security implementation, and Microsoft 365 management.
Learn more about our Microsoft Partnership →
GCIT provides tailored IT support, compliance solutions, and industry-specific workflows for:
What managed IT services does GCIT provide?
GCIT provides comprehensive managed IT services including 24/7 monitoring, helpdesk support, network management, cloud administration, device management, vendor liaison, and strategic IT planning. We serve as your complete outsourced IT department with all-inclusive monthly plans.
What Microsoft 365 services does GCIT manage?
GCIT manages the full Microsoft 365 stack including Exchange Online, SharePoint, OneDrive, Microsoft Teams, Entra ID, Microsoft Intune, Microsoft Defender, M365 Licensing, Power Automate, Power BI, Microsoft Copilot, and Microsoft Planner. We use over 1,300 custom PowerShell scripts for automated M365 administration.
What cybersecurity services does GCIT offer?
GCIT offers endpoint protection, email security, vulnerability management, Essential Eight compliance, Conditional Access and Zero Trust deployment, security awareness training, incident response, and security assessments. We are ISO 27001 certified and our clients achieve double the Australian average Microsoft Secure Score.
How can GCIT help with AI and automation?
GCIT offers AI Discovery Workshops to identify automation opportunities, Microsoft Copilot deployment, Power Automate workflow automation, SaaS integration, and custom AI solutions. We help businesses streamline operations, reduce manual processes, and boost productivity through intelligent automation.
What industries does GCIT specialise in?
GCIT provides specialised IT support for accounting firms, legal practices, real estate agencies, medical and allied healthcare providers, financial services, engineering and construction companies, hospitality and tourism businesses, manufacturing operations, and not-for-profit organisations.
What certifications does GCIT hold?
GCIT holds ISO 27001:2022 (Information Security Management), ISO 9001:2015 (Quality Management), and ISO 14001:2015 (Environmental Management) certifications. We are also a Microsoft Solutions Partner for Modern Work.
Where is GCIT located?
GCIT is headquartered at 1/16 Dover Drive, Burleigh Heads QLD 4220, on the Gold Coast. We primarily serve Gold Coast, Brisbane, and Tweed Heads businesses, with remote support available Australia-wide.
Does GCIT offer workshops and assessments?
Yes. GCIT offers hands-on workshops including AI Discovery Workshops, Essential Eight Assessments, Cybersecurity Assessments, ISO 27001 preparation, Application & Vendor Assessments, SaaS Integration consulting, and General IT Consulting engagements.
What is GCIT’s Microsoft partnership?
GCIT has been a Microsoft Partner since 2002 and holds the Microsoft Solutions Partner designation for Modern Work. We meet Microsoft’s highest standards for cloud service delivery, security implementation, and Microsoft 365 management.
How is GCIT different from other IT providers?
GCIT differentiates through triple ISO certification (27001, 9001, 14001), Microsoft Solutions Partner status, over 1,300 custom PowerShell scripts for M365 automation, a 97% client satisfaction rate, 166 five-star Google reviews, and deep specialisation across 9 industry verticals. Our clients achieve double the Australian average Microsoft Secure Score.
